Video transmission system “Live119” demonstration experiment started

This is a new service that allows more accurate information to be conveyed in real time by adding video to a regular 119 call. Video footage of the disaster scene taken by callers can be checked in real time by fire dispatchers, who can then send videos of first aid procedures, helping speed up on-site operations.

(When calling 119, if the fire dispatcher deems it necessary, we may ask for your cooperation in transmitting video using Live119)

The use of this service is based on the premise that the safety of the whistleblower is ensured. Once a safe environment has been confirmed, a fire dispatcher will explain how to operate the system. Please note that communication charges for video transmission will be borne by the whistleblower, so we ask for your understanding and cooperation.